Who we are
Our website address is: https://www.seekingspiritualwisdom.com
At Seeking Spiritual Wisdom your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, purchase teaching videos, or engage with our inspirational content. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Identification Information: Name, email address, billing address, phone number (if provided), and payment information when you purchase our content.
Account information: Login details, preferences, and history of your purchase or viewed content.
Technical information: IP address, browser type, device information, operating system, and website usage data through cookies and similar technologies.
Communication Information: Any messages, inquiries, feedback, or reviews you submit to us. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information
- Process transactions and deliver purchased content
- Provide customer support and respond to you inquiries
- Send important updates, newsletters or promotional content (you can opt out at any time)
- Improve our website, offerings and user experience
- Ensure security, prevent fraud, and comply with legal obligations
How We Share Your Information
We value your privacy and do not sell or rent your personal information.
If you request a password reset, your IP address will be included in the reset email.
We may share your information with trusted third parties, including:
- Payment Processors to securely handle transactions
- Service Providers who assist with website hosting, analytics and communications
- Legal authorities if required by law or to protect our rights.
All third-party partners are obligated to maintain the confidentiality and security of your information.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data Security
We take reasonlble technical and organizational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Where your data is sent
To provide our services and ensure the smooth operation of Seeking Spiritual Wisdom, we may share certain personal data with trusted third party service providers. These providers help us communicate with you, manage bookings, prevent spam, and operate our website efficiently. Your data is only share to the extent necessary for these purposes. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Specifically we may send your data to:
Email Communications and Newsletters
We use Sender.com to send newsletters, updates and relevant communications. When you subscribe to our mailing list, your email address and relevant contact information are securely stroed and processed by this service.
Appointment booking system
We use Calendly, an external scheduling platform, to manage appointments, calls or consultations. When you book through Calendly, your name, email address and other relevant booking details are collected and processed by Calendly in accordance with their privacy practices.
Spam Detection and Website Security
To protect our website from spam and malicious activity, we may use automated spam detectin services and security tools. These tools may analyse information such as IP addresses form submissions, and technical identifiers to detect and prevent spam or harmful behaviour. Visitor comments may be checked through an automated spam detection service.
International Data Transfers
Some of the third-party providers we use may process your information outside of your country, including in countries that may not have the same level of data protection as your own. Where applicable, we take appropriate safeguards to ensure your data remains protected, such as relying on approved standard contractual clauses or ensuring the provider is certified under recognized data protection frameworks.
Children’s Privacy
Seeking Spiritual Wisdom is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with a revised “Effective date”. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Seeking Spiritual Wisdom